k8x Privacy Policy

Last updated: January 2026

Introduction

k8x ("we", "us", "our") is committed to protecting the privacy of all players who use our online casino and sports betting platform. This Privacy Policy describes the types of personal information we collect, the purposes for which we use it, the circumstances under which we may share it, and the rights you hold with respect to your personal data. This Policy applies to all services offered through the k8x platform, including the website at k8x.lat, mobile-optimised access, and any communication channels operated by k8x.

By registering an account on k8x, you confirm that you have read and understood this Privacy Policy and consent to the collection and use of your personal information as described herein. If you do not agree with any part of this Policy, you should not use the k8x platform. We encourage you to review this Policy periodically, as we may update it from time to time to reflect changes in our practices or applicable law.

1. Information We Collect

k8x collects personal information from you in several ways — directly when you register and interact with the platform, automatically as you use our services, and occasionally from third-party sources where permitted by law. The categories of personal data we may collect include:

2. How We Use Your Information

k8x uses the personal information we collect only for legitimate purposes directly related to the operation of the platform and the delivery of services to you. Specifically, we use your data to:

• Create, verify and manage your k8x player account, including processing your registration, confirming your identity during KYC verification, and maintaining your account in good standing throughout your use of the platform.
• Process financial transactions, including deposits and withdrawals via bKash, Nagad and Rocket, maintain accurate transaction records, and apply bonus and promotional credits to your account where applicable.
• Detect and prevent fraud, money laundering, unauthorised account access, multi-accounting, bonus abuse, and other prohibited conduct as defined in our Terms and Conditions. Risk analysis based on usage patterns and transaction data is a core component of our platform security programme.
• Provide customer support, respond to your enquiries and complaints, and maintain records of support interactions for quality assurance and dispute resolution purposes.
• Comply with applicable legal and regulatory obligations, including requirements to maintain transaction records, conduct identity verification, and report suspicious activity to relevant authorities where required by law.
• Send you service-related communications, including account notifications, security alerts, transaction confirmations, and — where you have consented — promotional messages about k8x offers, bonuses and events. You may withdraw consent for promotional messages at any time by contacting support.

3. Legal Basis for Processing

k8x processes your personal data on the following legal bases:

• Contractual necessity: processing is required to create and manage your player account, process transactions, and deliver the services you have registered to receive from k8x.
• Legal obligation: processing is required to comply with applicable laws and regulations, including anti-money laundering (AML) obligations, identity verification requirements, and the maintenance of financial records.
• Legitimate interests: processing for fraud prevention, platform security, abuse detection, and the improvement of our services, where such processing does not override your fundamental privacy rights.
• Consent: where we rely on your consent as the legal basis (for example, for promotional communications), you may withdraw that consent at any time without affecting the lawfulness of processing that occurred before withdrawal.

4. Sharing Your Information

k8x does not sell, rent or trade your personal data. We may share your information with third parties only in the limited circumstances described below:

• Service providers: trusted third-party vendors who assist in operating the k8x platform, including payment processing partners (bKash, Nagad, Rocket), identity verification providers, fraud prevention services, and technology infrastructure providers. These partners are contractually bound to process your data only as instructed by k8x and not to use it for their own unrelated purposes.
• Legal and regulatory authorities: where required by applicable law, regulation, court order, or a lawful request from a government authority, k8x may disclose personal data to law enforcement bodies, regulatory agencies, or other public authorities. k8x will notify you of any such disclosure where permitted by law to do so.
• Business transfers: in the event of a merger, acquisition, restructuring or sale of all or part of k8x's business assets, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and any material change to this Privacy Policy that results from it.
• With your consent: in circumstances not covered above, we will seek your explicit consent before sharing your personal data with any third party.

5. Cookies and Tracking Technologies

k8x uses cookies and similar tracking technologies to maintain session state, ensure platform security, and analyse usage patterns. The types of cookies we use include:

• Essential cookies: strictly necessary for platform operation. These cookies maintain your logged-in session, remember your language preference, and ensure security features function correctly. They cannot be disabled without impairing platform functionality.
• Analytics cookies: used to collect aggregate, anonymised information about how players navigate and interact with the k8x platform. This data helps us identify pages and features that work well and areas where improvements are needed. No individual player is identified through analytics data.
• Security cookies: used to detect and prevent fraudulent logins, session hijacking, and other security threats. These cookies are a core component of our platform security architecture and cannot be disabled.

Most mobile browsers allow you to manage cookie preferences through device settings. Please note that disabling non-essential cookies may affect certain platform features and your overall experience on k8x. k8x does not use cookies to build individual advertising profiles or to track your activity on third-party websites.

6. Data Retention

k8x retains your personal data for as long as is necessary to fulfil the purposes described in this Privacy Policy and to comply with applicable legal obligations . Where your account remains active, we retain your data for the duration of the account relationship. Where your account is closed, we retain transaction records, identity verification documents, and account history for a minimum period of five years following closure, in accordance with financial record-keeping and anti-money laundering obligations.

Personal data that is no longer required for any of the above purposes and for which no legal retention obligation exists will be securely deleted or anonymised. Anonymised or aggregated data (which cannot be used to identify you) may be retained indefinitely for statistical and analytical purposes.

7. Your Privacy Rights

Subject to applicable law, you have the following rights with respect to your personal data held by k8x. To exercise any of these rights, please contact our support team at [email protected]. We will respond to all verifiable requests within a reasonable timeframe:

• Right of access: you have the right to request a copy of the personal data k8x holds about you, along with information about how it is being used and with whom it has been shared.
• Right to rectification: if you believe that any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it without undue delay.
• Right to erasure: in certain circumstances, you have the right to request deletion of your personal data. This right is subject to our legal obligations to retain certain data and may not apply where processing is necessary for compliance or legal claims.
• Right to restriction: you may request that we restrict the processing of your personal data in certain circumstances, for example where you contest the accuracy of data we hold while we verify it, or where you have objected to processing based on legitimate interests pending our response.
• Right to object: where k8x processes your personal data on the basis of legitimate interests, you have the right to object to that processing. We will cease processing unless we can demonstrate compelling legitimate grounds that override your interests or where processing is required for legal claims.
• Right to withdraw consent: where processing is based on your consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing that took place before the withdrawal.

k8x will not discriminate against you for exercising any of the privacy rights described above. Exercising your rights will not affect your ability to access the k8x platform, provided that your account otherwise remains in compliance with our Terms and Conditions.

8. Data Security

k8x implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Our security measures include SSL encryption for all data transmitted between your device and the k8x platform, secure server infrastructure, access controls limiting data access to authorised personnel only, and regular security reviews.

While k8x takes all reasonable steps to protect your data, no online platform can guarantee absolute security. In the unlikely event of a data breach that poses a risk to your rights and freedoms, k8x will notify affected players and relevant authorities in accordance with applicable law. You can help protect your account by keeping your login credentials confidential and not sharing them with anyone.

9. Minors and Age Verification

k8x is strictly for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21, and we do not permit persons under 21 to register or use the platform. Age verification is a mandatory step during the registration process. If k8x becomes aware that personal data has been collected from an individual under the minimum age, we will immediately suspend the relevant account, delete the associated data, and reverse any transactions where possible. If you believe a minor has registered on k8x, please contact us immediately at [email protected].

10. Third-Party Links and Services

The k8x platform does not contain links to third-party websites for commercial or promotional purposes. Any payment processing activity is handled directly between you and your chosen mobile banking provider (bKash, Nagad or Rocket) under that provider's own terms and privacy policy. k8x is not responsible for the privacy practices of any third-party service provider and encourages you to review the privacy policies of any third-party services you use in connection with your account.

11. Updates to This Privacy Policy

k8x may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or the services we offer. When we make a material change to this Policy, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered players via their registered mobile number or through a notice displayed on the platform. We encourage you to check this page periodically to stay informed. Your continued use of k8x after any update to this Policy constitutes your acceptance of the revised terms.

12. Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or the way k8x handles your personal data, please contact our support team. All privacy-related requests will be handled with care and confidentiality. We aim to acknowledge all requests within 24 hours and to provide a substantive response within 5 business days.